Shipment of your order

Your order will be delivered carriage paid. You never have to pay at the door. Shipping is via PostNL / MyParcel parcel service with track and trace. You can track your order with the PostNL Track & Trace link, which you will receive by email once the order has been shipped.

Life-Maxx Stickers: Unfortunately we cannot send you a track & trace, because the stickers are sent as a normal letter / envelope. Please check your mailbox.

Delivery time

Products in stock are shipped immediately with PostNL. The delivery time of the products to be ordered is between 3 and 5 working days. The custom made products vary between 1 and 3 weeks.

Shipments outside the Netherlands may take a little longer.

Shipping costs

For all products the shipping costs are as follows:

– Within the Netherlands and Belgium for orders above € 150 – FREE
– Within the Netherlands – € 1,95 / € 3,95 / € 5,95
– Outside the Netherlands – € 1,95 / € 9,95 / € 15

No further charges will be made for for example administration and handling costs.

How can i pay?

You have a few payment options:

– iDEAL (nearly all Dutch banks)
– Creditcard (no extra costs)
– Transfer with IBAN/BIC (arrange with your own bank)
– Paypal
– Belfius Direct Net
– SOFORT Banking
– KBC/CBC
– ING Home’Pay
Payment details

IBAN: NL95INGB0673695999
BIC: INGBNL2A
T.n.v.: Life8-Europe BV te Enschede

Where can I find my invoice?

We keep your invoice with VAT amount online in your account. This way you can easily view and print the invoice.

MY ACCOUNT
How do I return an item?

All products may be returned within 14 days of the purchase date, provided that the packaging is unopened and undamaged, the product is in 100% resalable condition, and you have your original proof of purchase. Shipping costs are for the buyer.

Upon receipt of the returned order in the perfect condition (unused and undamaged), we will proceed to refund the payment.

Return an article
Refund

The processing of a return can take up to 7 days. When your return has been processed, the purchase amount will be refunded to the payment details known to us. You can then expect the amount to be returned to your bank account or PayPal account within 5 working days.

Return conditions

All products that have been paid upfront can be returned within 14 days of the purchase date, provided that the items are unworn, in their original condition and provided with the original labels.

The same return conditions apply to items on sale.

Trying on the items is allowed. Labels may only be removed if this prevents the fitting and reviewing of the product. If you want to return the item, make sure you do not make the item dirty and return it to us in its original condition and factory.