Shipping your order

Your order will be delivered carriage paid. You never have to pay at the door. Shipping is via PostNL/MyParcel parcel service with track and trace. You can track your order with the PostNL Track & Trace link, which you will receive by e-mail as soon as the order has been shipped.

Life-Maxx Stickers: Unfortunately we cannot provide you with a track & trace, because the stickers are sent as normal letter / envelope. Please check your mailbox.

Delivery time

Products In stock are shipped immediately with PostNL, Delivery time: 1-2 working days. The delivery time of the products available on backorder is between 3 and 5 working days. The custom made products vary between 1 and 3 weeks.

Shipments outside the Netherlands can take 1-2 days longer.

Shipping costs

For all products, the shipping costs per total order / shipment are:

Within the Netherlands and Belgium for orders over € 150: Free

Within The Netherlands
€ 1.95 letter / envelope without track and trace
€ 3.95 letterbox package with track and trace
€ 5.95 package with track and trace

Outside The Netherlands
€ 1.95 letter / envelope without track and trace
€ 9.95 Belgium and Germany with track and trace
€ 19.95 other countries in Europe with track and trace

No other costs such as administration and handling costs are charged.

How can i pay?

You have several options to pay with us:

iDEAL, Credit card (no extra costs), Bank transfer with IBAN/BIC (arrange with your own bank), Paypal, Belfius Direct Net, SOFORT Banking, KBC/CBC, ING Home’Pay

Payment information

IBAN: NL95INGB0673695999
BIC: INGBNL2A
Name: Life8-Europe BV te Enschede

Where do i find my invoice?

We keep your invoice with VAT amount online in your account. This way you can easily view and print the invoice.

MY ACCOUNT
How do I return an item?

A trial period of a maximum of 14 days applies to all products. Within these 14 days you can return your ordered products without reason, in unopened and undamaged packaging. Custom made products are made specially for you / cut to size specially for you and therefore returns are not possible.

Costs of return shipment are for your account.

After receipt of your returned order in correct condition (unused and undamaged) we will refund your payment.

Return an item
Refund

Return processing can take up to 7 days. When your return has been processed, the purchase amount will be refunded as soon as possible to the original payment method, but no later than 7 days after processing your return. You can expect the amount back to your bank account or PayPal account within 5 working days **.

Return conditions

All goods that have been settled in advance can be returned to us for 14 days. This is possible if the items are unworn, in original condition and provided with the original labels.

The same return conditions apply to items on sale.

It is of course allowed to try on articles. Tags and labels may only be removed if this prevents the fitting and assessment of the article. If you wish to return the item, please make sure not to soil the item and return it to us in its original condition and factory packaging.