AVG PRIVACY POLICY

Life8-Europe BV, Marssteden 21 7547 TE Enschede, trading under the trade name: Life-Maxx. Registration number trade register Chamber of Commerce: 06078710

Processing personal data

Life8-Europe BV is responsible for the personal information we have received from you. We have received this information from you because you placed an order in our webshop. These data are also managed by Life8-Europe BV and are not shared with third parties.

What information do we have about you

Life8-Europe BV processes your personal data because you use our services and / or because you provide them yourself. Below you will find an overview of the personal data that we process: Name and address details including payment details, e-mail addresses, telephone numbers and access to products that you have ordered and other information that you have provided. We also store the content of e-mail traffic with and about the customer, billing data, reviews of the customer (linked to the feedback company) and other communication with the customer.

For what purpose and on what basis we process personal data

Life8-Europe BV processes your personal data for the following purposes:

  • Handling your order and payment and any returns / refunds
  • Sending our newsletter
  • To be able to call or e-mail you if necessary to carry out our services
  • Life8-Europe BV also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

How long do we keep personal data

Life8-Europe BV does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing of personal data with third parties

Life8-Europe BV provides exclusively and only to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Life8-Europe BV only uses technical and functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this.

Mapping website visits

General visitor data is kept on the Life8-Europe BV website, including the IP address of your computer and the time of retrieval and data that your browser sends. This data is used for analyzes of visitor and click behavior on the website. Life8-Europe BV uses this information to improve the functioning of the website. These data are anonymised as much as possible and are not provided to third parties.

Google Analytics

Life8-Europe BV uses Google Analytics to keep track of how users use the website and how effective the Adwords ads are on Google search result pages. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read Google’s privacy policy for more information. You will also find the privacy policy of Google Analytics here. Google uses this information to keep track of how our website is used, to provide reports about the website to Life8-Europe BV and to provide its advertisers with information about the effectiveness of their campaigns. Google can provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Life8-Europe BV has no influence on this. We have not given Google permission to use Analytics information obtained through Life8-Europe BV for other Google services.

View, modify or delete data

You have the right to view, correct or have your personal data deleted. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Life8-Europe BV and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organisation mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@life-maxx.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

How we protect personal data

Life8-Europe BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at info@life-maxx.nl